For HR consultancies and benefits advisers

What do your clients see from you in a quiet month?

Eight short questions on how visible your work is between incidents, how hard you would be to replace, and what you earn beyond your hours. Your score and three practical steps appear on screen.

  • Answer from memory, nothing to look up
  • Your score and three practical steps, on screen
  • Your answers stay private unless you ask for the report
See what it covers About 2 minutes

What the check looks at

  • Retainer visibilityWhat clients see from you in months when nothing goes wrong.
  • Client stickinessHow much a client would have to move if they left you.
  • Ready when clients askWhether you have an answer when clients ask for systems or staff perks.
  • Income beyond hoursHow much of what you earn repeats without selling more time.

Why spend the next two minutes on this?

A retainer is easiest to question in the months when nothing goes wrong.

Clients see your value when there is a dismissal or a grievance. In a quiet month, many see only the invoice. The check asks what clients see from you in a quiet month, who there knows your name, where their holiday and sickness records live, what happens when they ask for perks or HR software, and what you earn beyond your time.

It is written for HR consultancies and benefits advisers who look after small UK employers. Most of the steps it suggests need nothing from WagePerks.

A check built for HR consultancies

Eight questions written for consultants who look after several small employers. Nothing to look up.

  • Quick

    Questions you can answer from memory. About two minutes, start to finish.

  • Specific

    A score for retainer visibility, client stickiness, being ready when clients ask, and income beyond hours.

  • Practical

    One practical step for each area, with or without us.

  • Private

    Your score is worked out in your browser. Your answers only reach us if you ask for the emailed report.

Leave with a plan you can act on.

When you finish you see your score and the three areas to look at first. If you want the full report, we will email it: all four areas, a step for each, so you can come back to it.

When HR advice works, nothing goes wrong. Clients keep paying for what they can see, so it is worth making the quiet months visible too.

Steven Sharp, Founder, WagePerks